There is a general consensus that the role of maintenance is often overlooked when compared to other aspects of an organization.
The following opinion is often shared among many organizations: «When everything is running smoothly, nobody notices or remembers maintenance, however when it isn’t present at all, everyone is unanimous in agreeing that it should exist»
Introducing changes and accelerating processes catalyzed the improvement of conditions for the company mentioned in this article, particularly in terms of decision-making.
The implementation was decided upon when the company realized their internal limitations and inefficiencies due to managing their maintenance by recording information on paper and spreadsheets, whilst also finding that some management parameters and processes could be optimized through the adoption of a CMMS.